Philips Agency (hereinafter referred to as “PA”, “We”, “Us” or “Our”) stand behind all of our products and programs and your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.
Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Sale prices are only valid during the advertised promotion period. Prices are subject to change without notice.
Digital Download Products
For Members Area Course Access:
You will receive access to our training platform immediately after purchase. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately using firstname.lastname@example.org . Advisors are available 7 days a week. Purchase of any of our training programs does not grant rights to the buyer to share, reproduce or resell the product in any way.
All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been granted to you there is nothing we can retrieve back.
Please be advised that any and all agreements for downloadable/digital products are NOT subject to cancelation, refund or a “cooling off period”. We do not accept any verbal modifications of these Agreements and the “no refund and no cancelation” policy stated in the Agreements is strictly adhered to. Any cancelations submitted prior to the full payment being completed will only cancel members services and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full.
Canceling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at anytime you have delinquent invoices past 30 days, or the account is paid delinquently for three consecutive payments, your account and services will be suspended, and you will still be liable for the full contract value through the term of the agreement.
If a product or service is purchased utilizing a monthly payment plan the customer is responsible for 100% of agreed-upon payments equaling the original purchase price of the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to and will not be refunded. Access to any digital product or platform will be removed.
In the event your account falls into arrears or is not in satisfactory standing for any reason, certain upgrade incentives such as percentage boosts and one-on-one calls will be rendered inaccessible. Furthermore, we reserve the right to withdraw your access to members-only areas and Facebook groups under such circumstances. Please note that in the case of a chargeback, all services will be immediately suspended and a lifetime ban will be enforced.
Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made.
This policy was last updated on May 19, 2023.